Terms & Conditions

Welcome to Elsaj. These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms and Conditions.

Please read these Terms and Conditions carefully before using our services. If you do not agree with any part of these terms, please do not use our website or services.

1. Definitions

• "We," "us," "our," and "Elsaj" refer to Elsaj.
• "Website" refers to the website operated by Elsaj at www.elsaj.com and all associated subdomains.
• "User," "you," and "your" refer to the individual accessing or using our website and services.
• "Products" refer to the items offered for sale on our website.
• "Terms" refer to these Terms and Conditions.

2. Account Registration

To access certain features of our website or to make a purchase, you may need to register for an account. When you register, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your account credentials confidential
• Be responsible for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate your account if we suspect any unauthorized or fraudulent activity.

3. Products and Pricing

We strive to display our products and their prices as accurately as possible. However, we do not guarantee that all information, including product descriptions, availability, and pricing, is accurate, complete, or current.

All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to modify prices at any time without prior notice.

In the event of a pricing error, we reserve the right to cancel any orders placed for products with incorrect pricing information.

4. Orders and Payment

By placing an order, you are making an offer to purchase products. We reserve the right to accept or decline your order at our discretion.

An order is not accepted until we send you an order confirmation email. If we cannot accept your order, we will notify you and refund any payment made.

We accept various payment methods as indicated on our website. By providing payment information, you represent and warrant that:

• You are authorized to use the payment method
• The payment information you provide is accurate and complete
• You will pay the full amount when due

5. Shipping and Delivery

We ship products to the addresses provided by you during the checkout process. Delivery times are estimates and not guaranteed. We are not responsible for delays caused by factors beyond our control.

Risk of loss and title for products pass to you upon delivery to the carrier. You are responsible for inspecting products upon receipt and reporting any damage or discrepancies.

For more information, please refer to our Shipping & Returns Policy.

6. Returns and Refunds

We want you to be completely satisfied with your purchase. If you are not satisfied, you may return eligible products within the specified return period, subject to our return conditions.

For detailed information about our return process and eligibility criteria, please refer to our Shipping & Returns Policy.

7. Intellectual Property

All content on our website, including text, graphics, logos, images, product descriptions, and software, is the property of Elsaj or its content suppliers and is protected by intellectual property laws.

You may not reproduce, distribute, modify, display, perform, or use any content from our website without our prior written permission.

8. User Conduct

When using our website, you agree not to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Submit false or misleading information
• Interfere with the proper functioning of the website
• Attempt to gain unauthorized access to any part of the website
• Use the website for any commercial purpose without our consent
• Engage in any activity that could harm our reputation or business

9. User Content

If you submit reviews, comments, or other content to our website, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content worldwide in any media.

You represent and warrant that your content:

• Is accurate and not misleading
• Does not infringe on any third-party rights
• Does not violate these Terms or any applicable laws
• Is not harmful, offensive, or inappropriate

We reserve the right to remove any content at our discretion.

10. Disclaimer of Warranties

Our website and products are provided "as is" and "as available" without any warranties of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not guarantee that our website will be uninterrupted, secure, or error-free, or that defects will be corrected.

11. Limitation of Liability

To the fullest extent permitted by law, Elsaj shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising out of or in connection with your use of our website or products.

In no event shall our total liability to you for all claims exceed the amount paid by you for the products giving rise to such liability.

12. Indemnification

You agree to indemnify, defend, and hold harmless Elsaj and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

• Your use of our website or products
• Your violation of these Terms
• Your violation of any rights of a third party
• Your user content

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra, India.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website after any changes indicates your acceptance of the modified Terms.

We encourage you to review these Terms periodically to stay informed of any updates.

15. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Elsaj regarding your use of our website and products.

17. Contact Information

If you have any questions or concerns about these Terms, please contact us at: